Delivery Policy

UK mainland delivery is free on all orders for items over £30

We aim to dispatch orders on the same day if ordered before 1pm*

We use both Parcelforce and DPD for deliveries.

We aim to deliver orders within 1-2 working days with the exception of Pfaff & Viking Husqvarna machines as they can take between 5 - 7 working days, plus non stock items. Delivery times may vary in sales periods. Deliveries must be signed for, this is to ensure the goods are delivered and received correctly. If you can’t be there to sign for delivery, please provide special delivery instructions during the checkout process for our drivers to leave the item(s) with a neighbour or in some other safe place. You are able to specify any delivery address while ordering and have your order delivered to your own home, a workplace, or a friend’s address, etc.

Please note that SHOWROOM MODELS & EX-DISPLAY MODELS are tested prior to being sent - please allow 5 working days for delivery.

Please note that Adjustoforms are made to order and generally take 3-5 working days for delivery.

Delivering Outside UK

Please give clear delivery instructions at the time of purchase, so that we may pass onto international couriers.

If you wish to provide delivery instructions after placing your order, please contact us as soon as possible quoting order number.

* Working days only - Order before 1pm for same day dispatch on most machines.