You may have seen the term "Agency machines" used across websites in the Sewing machine industry.

Machines that are covered by an "Agency agreement" simply means that we are acting as a Sales agent on behalf of the product's manufacturer or distributor.

Due to online advertising restrictions on agency machines, please contact us by phone for the best current deals on 020 3826 5900 or Freephone 0800 567 7111.

For these machines, promotions, pricing, warranties and added bonuses are set our in the retail price list or websites of the brands we work with. We must adhere to their policies in order to offer their full range of agency machines.

You will commonly find agency machine models under the following brands:

  • Brother
  • Janome
  • Elna

For these "Agency machines" they are covered by their 2 or 3 year respective manufacturer's guarantee. Any site wide promotions offered by us, such as free gifts, extended warranties and discount on the regular machines we stock are not applicable to agency machines. Generally, we are also not able to negotiate or publish price discounts on these machines, however there are some exceptions for example during a national sales period or where we are given the power of flexibility on some models.

Due to online advertising restrictions on agency machines, please contact us by phone for the best current deals on 020 3826 5900 or Freephone 0800 567 7111.

If you see any machine we offered published elsewhere for less, we guarantee to match the price* Please see our Price Match Guarantee page for more information.

* Price match terms apply.