Sales department:

020 3826 5900 or 0800 065 4004

Please note: Our sales ordering line is available to place orders and is open 9am to 8pm, 7 days a week.

You can also chat live with an operator in our sales department by clicking the Chat Online button at the bottom right of the page (within working hours)

The customer support / repair and servicing department:

Opening hours - 9:00 am to 5:00 pm - Monday to Friday 

Please contact this department by email 

British Sewing Centre, Unit 4, Delta Court, Manor Way, Borehamwood, WD6 1FJ


Get in touch

Please also note that free gifts may be sent separately and will arrive in the post within 1 to 3 weeks.

Call us on 020 3826 5900 or Freephone 0800 065 4004

Ordering Lines are open 7 days a week between 9am and Midnight.
Customer Services & Order Tracking are open Monday to Friday 9am to 5pm.

We'd love to hear from you - please use the form to send us your message or Chat Online (within opening hours)