Delivery Policy

UK mainland delivery is FREE on all orders over £30.

We aim to dispatch orders on the same day if ordered before 1pm*

We use both Parcelforce and DPD for deliveries.

Please note that if you order more than one product, they may arrive separately.

Products in stock we aim to deliver orders on the next working day after dispatch with the exception of Pfaff & Viking Husqvarna machines as they can take between 5 - 7 working days, plus non stock items. Some remote areas may require a 48-72 hour delivery.

Delivery times may vary in sales periods. Deliveries must be signed for, this is to ensure the goods are delivered and received correctly. If you can’t be there to sign for delivery our couriers will generally leave the item(s) with a neighbour or in some a safe place if you have specified this is approporiate.

Please note that SHOWROOM MODELS & EX-DISPLAY MODELS are tested prior to being sent - please allow up to 5 working days for delivery.

Adjustoform Dress forms are made to order and generally take 7 working days for delivery.

Delivering Outside UK

Please give clear delivery instructions at the time of purchase, so that we may pass onto international couriers.

If you wish to provide delivery instructions after placing your order, please contact us as soon as possible quoting order number.

Returns

Please see our returns policy (click here)

* Working days only - Order before 1pm for same day dispatch on most machines.