New - New in box, not used, tested/inspected and sealed at factory

Showroom model - Machine has been on display in our showroom or at an event. We test all showroom models prior to them being sent out. Machine will be re-boxed in original box or plain box with original accessories and instruction manual.

Refurbished Grade A - These are ex display models or customer returns which have been checked to have no fault and returned in as new condition with all original accessories.

Refurbished Grade S - These are customer returns which have been checked to have no fault and returned in a reasonable condition. May show signs of wear or minor cosmetic imperfections. A grade S item may not contain all original accessories but will be fully usable.